Telephone support

Technical staff through the form of service hotline to provide customers with project advice, fault diagnosis and other technical guidance services, regardless of the city or the remote are to do immediate reply to solve customer problems in a timely manner.

Remote support

When the telephone support can not solve the problem or the fault situation is more complex, will be taken by our company's technical staff in the customer side of the technical staff with the help of my company's computer remote remote monitoring center, through remote login into the customer LAN, Diagnostic analysis, to provide troubleshooting, problem-solving services.

on-site support

When the telephone support and remote support can not solve the problem, or customer requirements, the after-sales service department will send experienced professional and technical after-sales staff, to the customer's location directly to customers on-site service.

Pledge

Division I after-sales service departments to serve customers wholeheartedly for the concept of rapid response, active communication, tracking

Aftermarket: 0755-21005032

Tips:

· Equipment warranty period of one year (except parts)

· In the case of product warranty period, under normal use (as determined by our technical staff), free warranty for damaged or failed warranty parts

In the warranty period, the equipment failure, the equipment can be sent to our Shenzhen maintenance point for maintenance, freight borne by the party

· During the warranty period, any failure caused by unauthorized removal or alteration of the product, improper installation, improper use of the user, serial number damage, accident or natural disaster is not covered by the warranty